Terms of service

Welcome to TidyLuma.

These Terms of Service govern your access to and use of tidyluma.com, including any purchases made through our website.

By accessing our website, creating an account, placing an order, or using our services, you agree to be bound by these Terms of Service.

TidyLuma is operated by Putian City Chengxiang District Baoshenjia Trading Co., Ltd. TidyLuma is the brand name and online store operated by this legal entity.

If you do not agree with these Terms of Service, please do not use our website or services.

1. Company Information

Company Name:
Putian City Chengxiang District Baoshenjia Trading Co., Ltd.

Brand Name:
TidyLuma

Website:
tidyluma.com

Company Address:

Room 2504, Unit 1, Building 17,
Xingfu Jiayuan,
No. 1600, Nanyuan West Road,
Xialin Street, Chengxiang District,
Putian City, Fujian Province,
China

Email:
service@tidyluma.com

2. Website Use

By using TidyLuma, you agree to use our website only for lawful purposes and in accordance with these Terms of Service.

You agree not to:

Use the website for illegal activities
Attempt to interfere with website security or functionality
Provide inaccurate or misleading information
Misuse website content or services

We reserve the right to restrict access to users who violate these terms or applicable laws.

3. Products and Services

TidyLuma provides household organization, storage solutions, and everyday home products through our online store.

We make reasonable efforts to ensure product descriptions, images, pricing, and availability are accurate.

However, product information may occasionally contain errors or require updates. We reserve the right to correct information, update product details, or discontinue products when necessary.

4. Orders and Payments

When you place an order through TidyLuma, you agree to provide accurate and complete order information.

All orders are subject to availability and payment confirmation.

We reserve the right to refuse or cancel orders in cases including:

Suspected fraudulent activity
Incorrect pricing information
Product availability issues
Other circumstances requiring review

Payments are processed through authorized payment providers.

5. Pricing and Availability

Product prices and availability may change without prior notice.

The price displayed at checkout is the final amount charged before payment confirmation, including applicable shipping fees or other charges shown during checkout.

6. Shipping and Delivery

Shipping times, processing periods, and delivery information are described in our Shipping Policy.

Orders are generally processed within 1–3 business days.

Estimated delivery time after shipment is 7–15 business days.

For complete shipping information, please review our Shipping Policy.

7. Returns and Refunds

Returns and refunds are handled according to our Return & Refund Policy.

Customers may request returns within 30 days after delivery, subject to the conditions described in our Return & Refund Policy.

Please review the Return & Refund Policy before submitting a return request.

8. Intellectual Property

All content available on TidyLuma, including text, images, graphics, logos, and website materials, is owned by or licensed to TidyLuma and may not be copied, reproduced, or used without authorization.

9. Limitation of Liability

To the extent permitted by applicable laws, TidyLuma and Putian City Chengxiang District Baoshenjia Trading Co., Ltd. are not responsible for indirect, incidental, or consequential damages arising from the use of our website or products.

10. Governing Law

These Terms of Service shall be governed by and interpreted according to the applicable laws of the jurisdiction where Putian City Chengxiang District Baoshenjia Trading Co., Ltd. is registered, without regard to conflict of law principles.

Any disputes arising from these Terms or your use of our services shall be handled in accordance with applicable legal procedures.

11. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes in our services, business practices, or legal requirements.

Any updates will be posted on this page with the revised effective date.

12. Contact Us

If you have any questions about these Terms of Service, please contact us: